FAQ
We offer three simple protocols designed for different needs:
- Active Shedding Support – For visible shedding from stress, seasonal changes, or
postpartum shifts. Apply twice daily for at least 30 days. - Hair Regeneration – For fuller, denser-looking hair. Apply once each evening for 120
days. - Maintenance – For long-term scalp health and prevention. Use a few times per week to
maintain balance and resilience.
- Choose Active Shedding if you’re experiencing noticeable loss.
- Choose Regeneration if you want to rebuild visible density.
- Choose Maintenance if you want to keep your hair strong and balanced over time.
Many people notice less shedding and a calmer scalp within the first 30 days. Fuller density and new visible strands typically appear after 3–6 months. Timelines vary—results build gradually with consistent use.
No. Many start with an intensive protocol, then move to a lighter maintenance routine to preserve results.
Our formulas are suitable for both men and women of all hair types.
Not recommended for: children under 3, those in the third trimester of pregnancy, individuals undergoing chemotherapy, those with frequent epileptic seizures, or with active skin/connective
tissue flare-ups (e.g., lupus, scleroderma).
Yes. Every formula is hormone-free, cruelty-free, sustainably sourced, and EU-compliant.
No rebound effect. No harsh chemicals.
Charismo was born in Europe with a simple mission: to raise the standard in natural hair
care. Our founders partnered with leading scientists and trichology experts to create patented,
bioactive formulas that actually deliver. Today, every Charismo product is crafted in Dallas,
Texas, cruelty-free, sustainably sourced, and trusted by professionals and customers around
the world.
Unlike typical treatments, Charismo combines elegance with science. Our patented formulas
are low-maintenance, budget-friendly, and designed as a twice-a-year program with lasting
results. No gimmicks—just a refined ritual that works.
Yes. Charismo can be used alongside other hair products and treatments. For the best
results, we recommend pairing it with other Charismo products as part of your daily routine.
Yes. Our all-natural formulas are designed to be safe for long-term use.
Please review the safety guidelines listed above. If you have a medical condition or take
medication, we recommend consulting your healthcare provider before beginning Charismo.
No. Charismo is not recommended during pregnancy or breastfeeding.
Never. Charismo is 100% cruelty-free.
Every Charismo product is manufactured, packaged, and shipped from Dallas, Texas.
Yes. Charismo is inclusive, unisex, and designed to work with all hair types, textures, and
ethnicities.
Store in a cool, dry place away from direct sunlight.
Charismo is a unisex brand. Our products are designed for both men and women.
You have 30 days from receiving your order to request a return. Items must be unused, in
original packaging, with proof of purchase. Contact order@charismousa.com to begin your
return. We’ll provide a label and instructions. Refunds are issued after inspection.
Yes. Charismo ships across North America, Europe, and the Middle East, including the
USA, Canada, UK, EU member states, Mexico, and UAE.
- Orders: order@charismousa.com
- General questions: info@charismousa.com